Is this Cozumel Palace - All-Inclusive pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cozumel Palace - All-Inclusive?

Check-in time for Cozumel Palace - All-Inclusive starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cozumel Palace - All-Inclusive have a swimming pool?

Yes, this Cozumel Palace - All-Inclusive has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cozumel Palace - All-Inclusive?

Best-rates for the Cozumel Palace - All-Inclusive starts from $640 per night with includes Business Services, Sports/Activities, Bedding/Linens, Restaurant, Entertainment, Hot Tub, Air Conditioner, Accessibility, Kitchen, Breakfast, Wheelchair Accessible, Spa, Bar, Toiletries, Guest Services, Laundry, Security/Safety, Wellness Facilities, Ocean View, Balcony/Terrace, Child Friendly, Internet, Pool, View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cozumel Palace - All-Inclusive a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cozumel Palace - All-Inclusive wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cozumel Palace - All-Inclusive is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cozumel Palace - All-Inclusive?

Based on the information reported by the owner or manager, the Cozumel Palace - All-Inclusive indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cozumel Palace - All-Inclusive?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Cozumel Palace - All-Inclusive | Resort in Cozumel

| 9.2 (1002 Reviews) | 1 Bathroom

Colonos Cuzamil Resort | Cozumel Palace - All-Inclusive

Resort in Colonos Cuzamil, Cozumel

Elegant beach property and 3 outdoor pools
Guests of this beach property will appreciate convenient onsite amenities such as a health club and massage/treatment rooms.
Cozumel Palace - All-Inclusive offers 169 accommodations with indoor private hot tubs and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Separate bathtub and shower

Hair dryer

Toothbrush and toothpaste (on request)

Soap

Jetted bathtub

Designer toiletries

Shampoo

Towels

Bathrobes

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Pillow-top mattress

Premium bedding

Bed sheets

Separate sitting area

Turndown service

Desk

Laptop-compatible safe

Iron/ironing board

Free local calls

Private indoor hot tub

Slippers

Phone

Soundproofing

Breakfast

24-hour room service

4 restaurants and 1 coffee shop/cafe

2 bars/lounges, 1 swim-up bar and 1 poolside bar

Free full breakfast available daily 7 AM–11:30 AM

Free bottled water

Mini-fridge

Espresso maker

Free minibar

Parking

No onsite parking available

Airport shuttle on request

24-hour roundtrip airport shuttle (surcharge)

Accessibility

Accessible airport shuttle

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 43

Elevator

Activities

Parasailing

Sailing

Ecotours

Outdoor pool access

Windsurfing

Golfing

Bicycle rentals

Fitness center access

Children's pool

Health club

Shopping

Arcade/game room

Access to nearby outdoor pool

Snorkeling

Scuba diving

Full-service spa

Evening entertainment

Playground

3 outdoor pools

Entertainment

Premium channels

40-inch LED TV

Satellite channels

General

Gift shop/newsstand

Free newspapers in lobby

Front-desk safe

ATM/banking services

Elevator

Banquet hall

Spanish

English

Smoke-free property

Beach towels

Renovated entire property - March 2025

Guest Services

Children's pool

Snack bar/deli

Arcade/game room

Access to nearby outdoor pool

Mini-fridge

Children's club

Playground

3 outdoor pools

Laundry facilities

Soundproofed rooms

Luggage storage

Multilingual staff

Concierge services

Hair salon

Porter/bellhop

Daily housekeeping

Dry cleaning service

Wedding services

Tour/ticket assistance

Laundry facilities

24-hour front desk

Turndown service

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi

Outdoors

Beach umbrellas

Terrace

Beach loungers

Pool umbrellas

Dock

Garden

Spa

Manicures and pedicures

Body wraps

Facials

Spa open daily

Body treatments

Body scrubs

Couples treatment room(s)

Massage - hot stone

Aromatherapy

Massage/treatment rooms

9 treatment rooms

Massage - deep-tissue

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Airport shuttle fee: usd 61 per person (roundtrip) airport shuttle fee per child: usd 61 (roundtrip), (up to 17 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 001-007-000955/2025 safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

greg

Jan 11, 2026 02:36:46 AM

Review Score: 10

Summary: Great and safe place for kids

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Honeymoon Suite Ocean Front- King Size Bed Room Size: 581 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Concierge service, Netflix, DVD player, Pillow menu, Square feet - 581, Extra bed count 1, Number of bathrooms - 1, Square meters - 54, Private bathroom, Rollaway/extra beds (free), No cribs (infant beds), Club level room, Ping - 16.33, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
Superior Oceanfront Suite - Kids & Teens Stay Free Room Size: 581 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 581, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 54, Private bathroom, Rollaway/extra beds (free), Ping - 16.33, Bed count minimum 1, Ocean view, Furnished balcony, Bed count maximum 2
Superior Loft Suite - Kids & Teens Stay Free Room Size: 827 square feet m² 3 King Bed and Double Beds	General Number of living rooms 0, Number of bedrooms - 1, Sea view, Ping - 23, Extra bed count 1, Square meters - 77, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rollaway/extra beds (free), Square feet - 827, Bed count maximum 3, Furnished balcony, Bed count minimum 3
Superior Ocean View Suite - Kids & Teens Stay Free Room Size: 581 square feet m² 1 King Bed 2 Double Beds	General Square meters - 54, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 1, Ping - 16.33, Balcony, Square feet - 581, Bed count minimum 1, Extra bed count 1, Ocean view, Free cribs/infant beds, Bed count maximum 2
Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana Room Size: 581 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 581, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 54, Private bathroom, Rollaway/extra beds (free), Ping - 16.33, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 2
Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free Room Size: 829 square feet m² 3 King Bed and Double Beds	General Number of living rooms 0, Number of bedrooms - 2, Pillow menu, Sea view, Ping - 23, Extra bed count 1, Number of bathrooms - 2, Square meters - 77, Free cribs/infant beds, Private bathroom, Rollaway/extra beds (free), Square feet - 829, Bed count maximum 3, Furnished balcony, Bed count minimum 3