Is this Puerto Morelos resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $633 per night with includes Laundry, Parking, Wellness Facilities, Restaurant, Bar, Guest Services, Barbecue/Outdoor Cooking, Air Conditioner, Designated Smoking Area, Internet, Balcony/Terrace, Accessibility, Business Services, Bedding/Linens, Pool, Wheelchair Accessible, Spa, Toiletries, Hot Tub, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Excellence Riviera Cancun - Adults Only All Inclusive | Resort in Puerto Morelos

| 9.4 (2072 Reviews) | 1 Bathroom

Puerto Morelos Resort | Excellence Riviera Cancun - Adults Only All Inclusive

Resort in Puerto Morelos

Adults-only beachfront property with 6 outdoor pools
Catch some rays on Excellence Riviera Cancun - Adults Only All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Barbecue/Outdoor Cooking

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Jetted bathtub

Shampoo

Hair dryer

Private bathroom

Free toiletries

Bathrobes

Toilet paper

Towels

Toothbrush and toothpaste

Soap

Bedroom

Pillow-top mattress

Air conditioning (climate-controlled)

Blackout drapes/curtains

Pillow menu

Premium bedding

Bed sheets

Slippers

Energy-saving switches

Water-efficient toilets only

Free international calls

LED light bulbs

Laptop-compatible safe

Recycling

Composting

Water-efficient showers only

Eco-friendly cleaning products provided

Turndown service

Breakfast

12 restaurants and 1 coffee shop/cafe

12 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

24-hour room service

Coffee/tea in common area(s)

Coffee/tea maker

Free bottled water

Free minibar

Parking

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Airport shuttle on request

Accessibility

Wheelchair-accessible registration desk

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk height (inches): 43

Wheelchair-accessible concierge desk

Wheelchair accessible (may have limitations)

Elevator door width (inches): 39

Accessible airport shuttle

Activities

Adjacent to a golf course

Beach volleyball

Full-service spa

Fitness classes

Kayaking

Sauna

Steam room

Shopping

Yoga classes

Fishing

Scuba diving

Sailing

6 outdoor pools

Hot tub

24-hour fitness center

Pilates classes

Entertainment

Satellite channels

55-inch Smart TV

Premium channels

General

Conference space (104410 square feet)

Meeting rooms - 4

Elevator

Banquet hall

Free newspapers in lobby

Gift shop/newsstand

ATM/banking services

English

Spanish

Vegetarian dining options

At least 80% lighting from LEDs

Couples dining

Biodegradable drinking straws

Humane treatment of captive wild animals

Local culture & ecosystem education

At least 80% of food locally-sourced

Romance packages available

No plastic drinking straws

Vegan dining options

Designated smoking areas

Reusable tableware only

Comprehensive recycling policy

Guest Services

6 outdoor pools

Snack bar/deli

Separate living room

Dry cleaning service

Porter/bellhop

Tour/ticket assistance

Hair salon

24-hour front desk

Daily housekeeping

Luggage storage

Wedding services

Concierge services

Turndown service

Multilingual staff

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Vegetable garden

Free pool cabanas

BBQ grill(s)

Beachfront location

Rooftop terrace

Garden

Spa

Hot springs/mineral springs

Sauna

Massage/treatment rooms

Body wraps

14 treatment rooms

Couples treatment room(s)

Body treatments

Hydrotherapy

Outdoor treatment areas

Manicures and pedicures

Facials

Turkish bath/hammam

Hot tub

Aromatherapy

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: mxn 3413.73 per vehicle (roundtrip, maximum occupancy 2) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges no shows require payment in full, including taxes and service fee. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Sherrie

Dec 21, 2025 02:19:02 AM

Review Score: 10

Summary: This was our first stay on an Excellence property. Everything about the resort is beautiful, clean, and welcoming. Our room was meticulously cleaned every day as well as towels replaced and bed turn down every evening. The pool area and beach were clean and lovely with fresh towels conveniently located and abundant. Restaurant and food options were excellent as well. One thing that stands out above and beyond expectations is the staff and service. Simply outstanding. Looking forward to our next Excellence experience in 2026!

See All Reviews

Room Arrangement

Room Info	Facilities
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front Room Size: 667 square feet m² 1 King Bed	General Square feet - 667, Ping - 18.74, Number of living rooms 0, IndRm-RenoRecent-Year 2014, Square meters - 62, Number of bedrooms - 1, Terrace, Club level room, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View Room Size: m² 1 King Bed	General Number of living rooms 0, Pool view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite Spa or Pool View Room Size: 667 square feet m² 2 Double Beds 1 King Bed	General Square feet - 667, Ping - 19, Number of living rooms 0, IndRm-RenoRecent-Year 2014, Square meters - 62, Pool view, Number of bedrooms - 0, Garden view, IndRm-RenoRecent-Month September, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 2
Junior Swim-Up Suite Spa or Pool View Room Size: 667 square feet m² 2 Double Beds 1 King Bed	General Square feet - 667, Ping - 18.74, Number of living rooms 0, IndRm-RenoRecent-Year 2014, Square meters - 62, Pool view, Number of bedrooms - 0, IndRm-RenoRecent-Month September, Wheelchair accessible, Bed count minimum 1, Bed count maximum 2
Junior Suite Ocean View Room Size: 667 square feet m² 1 King Bed	General Square feet - 667, Ping - 18.74, Number of living rooms 0, IndRm-RenoRecent-Year 2014, Square meters - 62, Number of bedrooms - 1, IndRm-RenoRecent-Month September, Bed count minimum 1, Ocean view, Bed count maximum 1
Two-Story Rooftop Terrace Suite Spa or Pool View Room Size: 1054 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Terrace, Square meters - 98, Ping - 29.62, Square feet - 1054, IndRm-RenoRecent-Year 2015, Pool view, IndRm-RenoRecent-Month September, Private plunge pool, Bed count minimum 1, Resort view, Bed count maximum 1
Excellence Club Junior Suite Ocean Front Room Size: 667 square feet m² 1 King Bed	General Square feet - 667, Ping - 18.74, Number of living rooms 0, IndRm-RenoRecent-Year 2014, Square meters - 62, Number of bedrooms - 0, IndRm-RenoRecent-Month September, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Excellence Club Junior Swim-Up Ocean View Room Size: 667 square feet m² 1 King Bed	General Square feet - 667, Ping - 18.74, Number of living rooms 0, IndRm-RenoRecent-Year 2014, Square meters - 62, Number of bedrooms - 0, IndRm-RenoRecent-Month September, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Free Upgrade To Excellence Club Junior Suite Pool View Room Size: m² 1 King Bed	General Number of living rooms 0, Pool view, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Free Upgrade To Junior Suite Ocean View Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1
Excellence Club Junior Suite Pool View Room Size: 668 square feet m² 1 King Bed	General Square feet - 668, Number of living rooms 0, Square meters - 62, Ping - 18.77, Pool view, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Excellence Club Junior Swim Up Suite Pool View Room Size: 668 square feet m² 1 King Bed	General Ping - 19, Square feet - 668, Number of living rooms 0, Square meters - 62, Pool view, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1