Is this Hacienda Valentino pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hacienda Valentino have a swimming pool?

No, this Hacienda Valentino does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hacienda Valentino?

Best-rates for the Hacienda Valentino starts from $143 per night with includes TV, Accessibility, Wellness Facilities, Breakfast, Air Conditioner, Designated Smoking Area, Fireplace/Heating, Restaurant, Laundry, Kitchen, Bar, Toiletries, Guest Services, Child Friendly, Internet, Balcony/Terrace, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hacienda Valentino a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hacienda Valentino wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hacienda Valentino has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hacienda Valentino?

Based on the information reported by the owner or manager, the Hacienda Valentino indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hacienda Valentino?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hacienda Valentino | Hotel in San Cristóbal de las Casas

| 9.8 (28 Reviews) | 1 Bathroom

Hotel in Santa Lucia, San Cristóbal de las Casas

Hotel in San Cristóbal de las Casas with a restaurant and a bar
Along with a restaurant, this hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Change of towels is available on request.
Hacienda Valentino offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with cable channels.

Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Amenities

Air Conditioner

Designated Smoking Area

Balcony/Terrace

Accessibility

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower

Designer toiletries

Towels

Bedroom

Air conditioning

Blackout drapes/curtains

Pillow-top mattress

Premium bedding

Bed sheets

Heating

In-room massage

Safe

Electrical adapters/chargers

Individually furnished

Laptop-friendly workspace

Individually decorated

Desk

Iron/ironing board

Local maps

Access via exterior corridors

Guidebooks/recommendations

Slippers

Turndown service

Breakfast

1 bar

Cooked-to-order breakfast available for a fee daily 7:30 AM–1:00 PM: MXN 45-250 per person

1 restaurant

Electric kettle

Coffee/tea maker

Free bottled water

Parking

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

No onsite parking available

Accessibility

Wheelchair-accessible registration desk

Handrails in hallways

Well-lit path to entrance

Handrails in stairways

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

Accessible airport shuttle

Stair-free path to entrance

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Hand-held showerhead

Wheelchair-accessible restaurant

Upper floors accessible by stairs only

Activities

Health/beauty spa

Entertainment

Cable channels

40-inch Smart TV

General

Gift shop/newsstand

Water dispenser

English

Spanish

TV in lobby

Designated smoking areas

Fireplace in lobby

Guest Services

Daily housekeeping

Change of bedsheets (on request)

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Turndown service

Luggage storage

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 45 to 250 per person airport shuttle fee: mxn 1400 per vehicle (one-way, maximum occupancy 4) pet fee: mxn 1000 per pet, per stay service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of mxn 1000 per pet, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Steven

Dec 6, 2025 12:34:18 AM

Review Score: 10

Summary: Not only was the room and the facility awesome, but the staff were completely friendly and when above and beyond to make your experience as pleasant as possible.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Quadruple Room Room Size: 248 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Square feet - 248, Private bathroom, Number of bedrooms - 0, Ping - 7, Courtyard view, Square meters - 23, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room Room Size: 255 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 7, Courtyard view, Square meters - 23.7, Bed count minimum 1, Bed count maximum 1, Square feet - 255, Number of bathrooms - 1
Premium Room Room Size: 291 square feet m² 1 King Bed	General Ping - 8, Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Courtyard view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1