Is this Mandarin Oriental, Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental, Shenzhen?

Check-in time for Mandarin Oriental, Shenzhen starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental, Shenzhen have a swimming pool?

Yes, this Mandarin Oriental, Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Shenzhen?

Best-rates for the Mandarin Oriental, Shenzhen starts from $417 per night with includes Guest Services, Toiletries, Air Conditioner, Parking, Pool, Fireplace/Heating, Bar, Wheelchair Accessible, Wellness Facilities, Spa, Restaurant, Kitchen, Laundry, Private Pool, Accessibility, Security/Safety, Business Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mandarin Oriental, Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Shenzhen?

Based on the information reported by the owner or manager, the Mandarin Oriental, Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Shenzhen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mandarin Oriental, Shenzhen | Hotel in Shenzhen

| 9.6 (51 Reviews) | 11 Bathrooms 33 Guests

Futian Hotel | Mandarin Oriental, Shenzhen

Hotel in Futian, Shenzhen

Attractively set in the Futian District district of Shenzhen, Mandarin Oriental, Shenzhen is located 1.8 miles from Shenzhen Stadium, 1.9 miles from Shenzhen Civic Center and 2.1 miles from Civic Center Station. The property is around 2.8 miles from Shenzhen Convention & Exhibition Centre, 4.7 miles from Shenzhen Railway Station Luohu and 7 miles from He Xiangning Art Museum. Guests can enjoy Cantonese and French dishes at the restaurant or have a drink at the bar. Certain rooms have a kitchen with a fridge and a minibar. Guests at the hotel can enjoy a buffet breakfast. Mandarin Oriental, Shenzhen offers an indoor pool. Speaking English, Cantonese and Chinese at the 24-hour front desk, staff will be happy to provide guests with practical advice on the area. Happy Valley Theme Park is 7.3 miles from the accommodation, while Shenzhen North Railway Station is 10 miles from the property. Shenzhen Bao'an International Airport is 21 miles away.

Mandarin Oriental, Shenzhen is located in Shenzhen.

This 178 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Pool, Fireplace/Heating, and several others. This is a 5 star rated property and has over 51 reviews with the average score of 9.6 . Coming to Shenzhen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 178 Bedrooms Hotel if you want to learn more about this place in Shenzhen. These details are authentic, as they are provided by our partner, booking.com.

This Mandarin Oriental, Shenzhen in Shenzhen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mandarin Oriental, Shenzhen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Private Pool

Accessibility

Security/Safety

Business Services

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Kitchen

Laundry

Facility Overview

Breakfast

Restaurant

Fruit

Kids' meals

Parking

Parking garage

Parking on site

Parking

Accessibility

Bathroom emergency cord

Lowered sink

Wheelchair accessible

Toilet with grab rails

Activities

Fitness center

Spa facilities

Spa lounge/Relaxation area

Massage

Locker rooms

Spa/Wellness packages

Fitness classes

Indoor pool

Indoor pool (year-round)

Fitness

Yoga classes

General

Elevator

Non-smoking rooms

Air conditioning

Smoke-free property

Heating

Facilities for disabled guests

Safe

Guest Services

Meeting/Banquet facilities

24-hour front desk

Express check-in/out

Ironing service

Laundry

Dry cleaning

Lockers

Concierge

Daily housekeeping

Baggage storage

Room service

Fax/Photocopying

Invoice provided

Security/Safety

CCTV outside property

24-hour security

CCTV in common areas

Fire extinguishers

Key card access

Security alarm

Smoke alarms

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Mobile app for room service

Cashless payment available

All plates, cutlery, glasses, and other tableware sanitized

Spa

Heated pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.08

Location:

8.96

Staff:

8.54

Facilities:

8.96

Comfort:

9.19

Cleanliness:

8.98

Chan

Dec 27, 2025 08:00:00 AM

Review Score: 10

Netherlands

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Staff and service

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room Room Type: Triple Room Size: 56 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Hairdryer, Private bathroom, Bathtub or shower, Free toiletries, Bidet, Toilet paper, Shampoo, Shower, Bathtub, Slippers, Conditioner, Body soap, Toothbrush, Toilet, Walk-in shower, Bathrobe, Towels General Smoke Alarm, Carpeted, Soundproof, Hardwood or parquet floors, Fire extinguisher, Trash cans, Air conditioning, Key access, Key card access, Lockers, Safe Media & Technology iPad, Telephone, Cable channels, Flat-screen TV Activities Hot tub Kitchen Wine glasses, Electric kettle, Coffee machine, Refrigerator Living Area Sitting area, Sofa, Desk View Mountain view, View, City view Services Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room amenities Pajamas, Socket near the bed, Clothes rack
Skyline View Twin Room Room Type: Twin Room Size: 63 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Hairdryer, Private bathroom, Bathtub or shower, Free toiletries, Bidet, Toilet paper, Shampoo, Shower, Bathtub, Slippers, Conditioner, Body soap, Toothbrush, Toilet, Walk-in shower, Bathrobe, Towels General Smoke Alarm, Carpeted, Soundproof, Hardwood or parquet floors, Fire extinguisher, Trash cans, Air conditioning, Key access, Key card access, Lockers, Safe Media & Technology iPad, Telephone, Cable channels, Flat-screen TV Activities Hot tub Kitchen Wine glasses, Electric kettle, Coffee machine, Refrigerator Living Area Sitting area, Sofa, Desk View Mountain view, View, City view Services Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room amenities Pajamas, Socket near the bed, Clothes rack
Premier View Twin Room Room Type: Twin Room Size: 76 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Hairdryer, Private bathroom, Bathtub or shower, Free toiletries, Bidet, Toilet paper, Shampoo, Shower, Bathtub, Slippers, Conditioner, Body soap, Toothbrush, Toilet, Walk-in shower, Bathrobe, Towels General Smoke Alarm, Carpeted, Soundproof, Hardwood or parquet floors, Fire extinguisher, Trash cans, Air conditioning, Key access, Key card access, Interconnecting room(s) available, Lockers, Safe Media & Technology iPad, Telephone, Cable channels, Flat-screen TV Activities Hot tub Kitchen Wine glasses, Electric kettle, Coffee machine, Refrigerator Living Area Sitting area, Sofa, Desk View Mountain view, View, City view Services Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room amenities Pajamas, Socket near the bed, Clothes rack
Club Skyline View King Room Room Type: Triple Room Size: 70 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Hairdryer, Private bathroom, Bathtub or shower, Free toiletries, Bidet, Toilet paper, Shampoo, Shower, Bathtub, Slippers, Conditioner, Body soap, Toothbrush, Toilet, Walk-in shower, Bathrobe, Towels General Smoke Alarm, Carpeted, Soundproof, Hardwood or parquet floors, Fire extinguisher, Trash cans, Air conditioning, Key access, Key card access, Interconnecting room(s) available, Lockers, Safe Media & Technology iPad, Telephone, Cable channels, Flat-screen TV Activities Hot tub Kitchen Wine glasses, Electric kettle, Coffee machine, Refrigerator Living Area Sitting area, Sofa, Desk View Landmark view, View, City view Services Executive lounge access, Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room amenities Pajamas, Socket near the bed, Clothes rack Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Club Skyline View Twin Room Room Type: Twin Room Size: 76 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Hairdryer, Private bathroom, Bathtub or shower, Free toiletries, Bidet, Toilet paper, Shampoo, Shower, Bathtub, Slippers, Conditioner, Body soap, Toothbrush, Toilet, Walk-in shower, Bathrobe, Towels General Smoke Alarm, Carpeted, Soundproof, Hardwood or parquet floors, Fire extinguisher, Trash cans, Air conditioning, Key access, Key card access, Lockers, Safe Media & Technology iPad, Telephone, Cable channels, Flat-screen TV Activities Hot tub Kitchen Wine glasses, Electric kettle, Coffee machine, Refrigerator Living Area Sitting area, Sofa, Desk View Landmark view, View, City view Services Executive lounge access, Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room amenities Pajamas, Socket near the bed, Clothes rack Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Deluxe View Suite Room Type: Suite Room Size: 114 m² 1 Sofa bed Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Hairdryer, Private bathroom, Bathtub or shower, Free toiletries, Bidet, Toilet paper, Shampoo, Shower, Bathtub, Slippers, Conditioner, Body soap, Toothbrush, Toilet, Walk-in shower, Bathrobe, Towels General Smoke Alarm, Carpeted, Soundproof, Hardwood or parquet floors, Fire extinguisher, Trash cans, Air conditioning, Key access, Key card access, Interconnecting room(s) available, Lockers, Safe Media & Technology iPad, Telephone, Cable channels, Flat-screen TV Activities Hot tub Kitchen Wine glasses, Electric kettle, Coffee machine, Refrigerator Living Area Sitting area, Sofa, Desk View Mountain view, View, Landmark view, City view Services Executive lounge access, Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room amenities Pajamas, Socket near the bed, Clothes rack Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Skyline View Suite Room Type: Suite Room Size: 114 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Hairdryer, Private bathroom, Bathtub or shower, Free toiletries, Bidet, Toilet paper, Shampoo, Shower, Bathtub, Slippers, Conditioner, Body soap, Toothbrush, Toilet, Walk-in shower, Bathrobe, Towels General Smoke Alarm, Carpeted, Soundproof, Hardwood or parquet floors, Fire extinguisher, Trash cans, Air conditioning, Key access, Key card access, Lockers, Safe Media & Technology iPad, Telephone, Cable channels, Flat-screen TV Activities Hot tub Kitchen Wine glasses, Electric kettle, Coffee machine, Refrigerator Living Area Sitting area, Sofa, Desk View Mountain view, View, Landmark view, City view Services Executive lounge access, Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room amenities Pajamas, Socket near the bed, Clothes rack Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Oriental Suite Room Type: Suite Room Size: 190 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Hairdryer, Private bathroom, Bathtub or shower, Free toiletries, Bidet, Toilet paper, Shampoo, Shower, Bathtub, Slippers, Conditioner, Body soap, Toothbrush, Toilet, Walk-in shower, Bathrobe, Towels General Smoke Alarm, Carpeted, Soundproof, Hardwood or parquet floors, Fire extinguisher, Trash cans, Air conditioning, Key access, Key card access, Interconnecting room(s) available, Lockers, Safe Media & Technology iPad, Telephone, Cable channels, Flat-screen TV Activities Hot tub Kitchen Wine glasses, Dining table, Electric kettle, Coffee machine, Refrigerator Living Area Sitting area, Sofa, Dining area, Desk View Mountain view, View, Landmark view, City view Services Executive lounge access, Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room amenities Pajamas, Socket near the bed, Clothes rack Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Mandarin Suite Room Type: Suite Room Size: 190 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Hairdryer, Private bathroom, Bathtub or shower, Free toiletries, Bidet, Toilet paper, Shampoo, Shower, Bathtub, Slippers, Conditioner, Body soap, Toothbrush, Toilet, Walk-in shower, Bathrobe, Towels General Smoke Alarm, Carpeted, Soundproof, Hardwood or parquet floors, Fire extinguisher, Trash cans, Air conditioning, Key access, Key card access, Lockers, Safe Media & Technology iPad, Telephone, Cable channels, Flat-screen TV Activities Hot tub Kitchen Wine glasses, Dining table, Electric kettle, Coffee machine, Refrigerator Living Area Sitting area, Sofa, Dining area, Desk View Mountain view, View, Landmark view, City view Services Executive lounge access, Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room amenities Pajamas, Socket near the bed, Clothes rack Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Presidential Suite Room Type: Suite Room Size: 400 m² 1 King bed(s) Bed 1 Sofa bed Bed	Kitchen Kitchen Bedroom Childrens' cribs
Premier View King Room Room Type: Triple Room Size: 70 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Shower cap, Hairdryer, Private bathroom, Bathtub or shower, Free toiletries, Bidet, Toilet paper, Shampoo, Shower, Bathtub, Slippers, Conditioner, Body soap, Toothbrush, Toilet, Walk-in shower, Bathrobe, Towels General Smoke Alarm, Carpeted, Soundproof, Hardwood or parquet floors, Fire extinguisher, Trash cans, Air conditioning, Key access, Key card access, Interconnecting room(s) available, Lockers, Safe Media & Technology iPad, Telephone, Cable channels, Flat-screen TV Activities Hot tub Kitchen Wine glasses, Electric kettle, Coffee machine, Refrigerator Living Area Sitting area, Sofa, Desk View View, City view Services Wake-up service Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom Room amenities Pajamas, Socket near the bed, Clothes rack

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Mandarin Oriental, Shenzhen | Hotel in Shenzhen

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Hotel in Futian, Shenzhen

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Activities

Kitchen

Living Area

View

Services

Bedroom

Accessibility

Room amenities

Food & Drink

Bathroom

General

Media & Technology

Activities

Kitchen

Living Area

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Food & Drink

Bathroom

General

Media & Technology

Activities

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Room amenities

Food & Drink

Bathroom

General

Media & Technology

Activities

Kitchen

Living Area

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Services

Bedroom

Accessibility

Room amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Activities

Kitchen

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View

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Bedroom

Accessibility

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Exclusive services

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