Mercure Hotel Köln Belfortstraße | Hotel in Cologne

| 8.0 (704 Reviews) |  1 Bathroom
Neustadt-Nord Hotel | Mercure Hotel Köln Belfortstraße

Hotel in Neustadt-Nord, Cologne

A full-service spa, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, spa services, and a business center.
Housekeeping is available on request.
Mercure Hotel Köln Belfortstraße offers 128 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Select Comfort mattresses. LED televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for eur 42 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 25 for adults and eur 25 for children self parking fee: eur 24 per day pet fee: eur 17.85 per pet, per night service animals are exempt from fees rollaway bed fee: eur 42 per night spa fee: eur 4 per person per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of eur 17.85 per pet, per night service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses eco-friendly cleaning products

Reviews

Denise
Nov 23, 2025 03:34:22 PM
Review Score:   10
Summary: Massive thank you to the man who allowed me to check in super early after my 5:45am flight, and for storing my luggage in your staff office when I went to the spa (you really are an angel). Exceptional breakfast (croissants, breads, jams, hams, cheeses, porridge/muesli, eggs, fruit and so much more). Lovely spacious room. The bed lights were a little strange - came on sporadically but that was a little blip. Hotel surroundings is quiet as it's about 15 min walk from Central Cologne station but as a woman, I didn't necessarily feel comfortable walking back to the hotel at night on my own. It was thankfully okay but most likely better in the summer months when it's not dark around 6pm. Loved the 24/7 bar/shop where you can pay as you go for items. Thank you all, but especially to the young man on the morning shift of 14 Nov and 17 Nov. Highlight - the spa, and only 4eu!!! Day made!
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FAQ's

Is this Mercure Hotel Köln Belfortstraße pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Hotel Köln Belfortstraße?

Check-in time for Mercure Hotel Köln Belfortstraße starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Hotel Köln Belfortstraße have a swimming pool?

Yes, this Mercure Hotel Köln Belfortstraße has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hotel Köln Belfortstraße?

Best-rates for the Mercure Hotel Köln Belfortstraße starts from $109 per night with includes Breakfast, Air Conditioner, Parking, TV, Accessibility, Business Services, Guest Services, Child Friendly, Internet, Kitchen, Laundry, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Spa, Pool, Balcony/Terrace, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Hotel Köln Belfortstraße a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hotel Köln Belfortstraße wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hotel Köln Belfortstraße is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hotel Köln Belfortstraße?

Based on the information reported by the owner or manager, the Mercure Hotel Köln Belfortstraße indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hotel Köln Belfortstraße?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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