Paradisus Playa del Carmen - Riviera Maya | Hotel in Playa del Carmen

| 8.1 (100 Reviews) |  10 Bathrooms  50 Guests
Luis Donaldo Colosio Hotel | Paradisus Playa del Carmen - Riviera Maya

Hotel in Luis Donaldo Colosio, Playa del Carmen

This luxury seafront resort surrounded by a lush tropical mangrove offers spectacular views of the Caribbean Sea and Cozumel Island. It offers a family concierge, free Wi-fi and free on-site parking. Guests can relax at the resort's Yhi spa and enjoy a variety of body and facial treatments, Thalassotherapy or a massage. All rooms have a modern bathroom including a sensory tub and a rain shower. Some include a hot tub and special children’s bathroom amenities. The hotel is about 45 minutes from Cancún International Aiport and just 1.9 mi from the center of Playa del Carmen. Xcaret eco archaeological park is a 15-minute drive away.

Paradisus Playa del Carmen - Riviera Maya is located in Playa del Carmen.

This 534 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Child Friendly, Internet, and several others. This is a 5 star rated property and has over 100 reviews with the average score of 8.1 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 534 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Paradisus Playa del Carmen - Riviera Maya in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Paradisus Playa del Carmen - Riviera Maya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Oceanfront
Accessibility
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Breakfast in the room
  • Coffee house on site
  • Snack bar
  • Kid-friendly buffet
  • Bar
  • Special diet meals (on request)
  • Restaurant
Parking
  • Parking on site
  • Private Parking
  • Parking
  • Free parking
Activities
  • Beach
  • Public Bath
  • Body treatments
  • Water sports facilities on site
  • Body wrap
  • Fitness
  • Pedicure
  • Facial treatments
  • Fitness center
  • Hair treatments
  • Waxing services
  • Beauty services
  • Kids' club
  • Haircut
  • Massage
  • Light therapy
  • Spa facilities
  • Hair coloring
  • Water park
  • Locker rooms
  • Spa
  • Makeup services
  • Entertainment staff
  • Manicure
  • Hairstyling
Entertainment
  • Indoor play area
General
  • Facilities for disabled guests
  • Air conditioning
  • Smoke-free property
Guest Services
  • 24-hour front desk
  • Baggage storage
  • Daily housekeeping
  • Fax/Photocopying
  • Hair/Beauty salon
  • Concierge
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Garden
Security/Safety
  • 24-hour security
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • All plates, cutlery, glasses, and other tableware sanitized
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please note, at check-in, guests must provide the credit card used to make the reservation, children up to and including 4 years old can stay for free. children from 5 years old to 12 years old can stay for usd 178.00 per child per night. children from 13 years old to 17 years old can stay for 50% of the adult rate per child per night, the property will make a pre-authorization of the credit card in guarantee at any time after booking, room service – included. service charge of $5 usd per delivery applies, all cots are subject to availability, when booking 9 rooms or more, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 008-007-005339/2025

Reviews

Value for money:
7.47
Location:
8.02
Staff:
8.05
Facilities:
8.31
Comfort:
8.89
Cleanliness:
8.65
Igal
Dec 10, 2025 08:00:00 AM
Review Score:   9
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: This hotel is fantastic, we really had a great time and a great rest. The food, the pool, and beach were all great.
Negative: In October, they decided it was the best time to repaint the entire hotel. It was pretty annoying; my kids touched the paint at least twice, and we would smell the paint throughout most of the stay. Also, the Aquazone pool was partially closed for painting. The hotel isn't doing enough against mosquitoes, at least in October. It was pretty bad. Everything else was great.
Summary: Overall a great stay, we'll probably be back.
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite Nature View
Room Type: Double
Room Size: 58 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Conditioner, Shower cap, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet

General

Ironing facilities, Air conditioning, Trash cans, Safe, Iron, Laptop safe

Media & Technology

Telephone, TV, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock

View

Garden view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Dryer

Outdoors

Outdoor furniture

Room amenities

Clothes rack
Suite Nature View
Room Type: Suite
Room Size: 78 m2
2 Full bed(s) Bed
1 Sofa bed Bed

Bathroom

Shower, Free toiletries

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area

View

Garden view
Family Concierge Junior Suite Nature View
Room Type: Double
Room Size: 52 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Media & Technology

Telephone, Cable channels, Flat-screen TV

General

Air conditioning

Bathroom

Hairdryer, Free toiletries

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Concierge services, Private check-in/out in the executive lounge, Free gym access
Master Suite Nature View
Room Type: Suite
Room Size: 83 m2
1 King bed(s) Bed

Bathroom

Shower, Free toiletries

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area

View

Garden view

Kitchen

Dining table
Two Bedroom - Master Suite
Room Type: Suite
Room Size: 143 m2
2 Full bed(s) Bed
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Conditioner, Shower cap, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet

General

Ironing facilities, Air conditioning, Trash cans, Safe, Iron, Laptop safe

Media & Technology

Telephone, TV, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony, Outdoor furniture

Living Area

Dining area, Sitting area

View

Garden view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Dryer, Dining table

Accessibility

Upper floors accessible by elevator

Room amenities

Sofa bed, Socket near the bed, Clothes rack
Family Concierge Suite Nature View
Room Type: Suite
Room Size: 62 m2
2 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Bathtub or shower, Private bathroom, Towels, Toilet paper, Bathrobe, Conditioner, Shower cap, Shower, Free toiletries, Slippers, Bathtub, Spa tub, Body soap, Shampoo, Toilet

General

Ironing facilities, Air conditioning, Trash cans, Safe, Iron, Laptop safe

Media & Technology

Telephone, TV, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony, Outdoor furniture

Living Area

Dining area, Sofa, Sitting area

View

Garden view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Dryer

Accessibility

Upper floors accessible by elevator

Room amenities

Sofa bed, Socket near the bed, Clothes rack

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Concierge services, Private check-in/out in the executive lounge, Free gym access
Family Concierge Suite SwimUp
Room Type: Suite
Room Size: 78 m2
2 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Bathtub or shower, Private bathroom, Towels, Toilet paper, Bathrobe, Conditioner, Shower cap, Shower, Free toiletries, Slippers, Bathtub, Spa tub, Body soap, Shampoo, Toilet

General

Ironing facilities, Air conditioning, Trash cans, Safe, Iron, Laptop safe

Media & Technology

Telephone, TV, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony, Private pool, Outdoor furniture

Living Area

Dining area, Sitting area

View

Pool view, View

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Dryer

Accessibility

Upper floors accessible by elevator

Room amenities

Sofa bed, Socket near the bed, Clothes rack

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Concierge services, Private check-in/out in the executive lounge, Free gym access
Family Concierge Master Suite Nature View
Room Type: Suite
Room Size: 83 m2
1 King bed(s) Bed
1 Sofa bed Bed

Bathroom

Shower, Spa tub, Free toiletries

Outdoors

Balcony

View

Garden view

Kitchen

Dining table

Bedroom

Childrens' cribs

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Concierge services, Private check-in/out in the executive lounge, Free gym access
Family Concierge Master Suite SwimUp
Room Type: Suite
Room Size: 8 m2
1 King bed(s) Bed
1 Sofa bed Bed

Bathroom

Shower, Free toiletries

Outdoors

Balcony

View

Pool view

Kitchen

Dining table

Bedroom

Childrens' cribs

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Concierge services, Private check-in/out in the executive lounge, Free gym access
Roulette Room Playa del Carmen or La Perla
Room Type: Double
Room Size: 58 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Bathroom

Shower, Free toiletries

Outdoors

Balcony
Family Concierge Junior Suite SwimUp
Room Type: Double
Room Size: 62 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Media & Technology

Telephone, Cable channels, Flat-screen TV

General

Air conditioning

Bathroom

Hairdryer, Free toiletries

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Concierge services, Private check-in/out in the executive lounge, Free gym access
Check Hotel Availability
Nightly rates from:
USD550
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