Is this Punta Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Punta Cancun resort?

Check-in time for Punta Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Punta Cancun resort have a swimming pool?

Yes, this Punta Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Cancun resort?

Best-rates for the Punta Cancun resort starts from $940 per night with includes Internet, Laundry, View, Bar, Balcony/Terrace, Accessibility, Business Services, Kitchen, TV, Wheelchair Accessible, Sports/Activities, Bedding/Linens, Spa, Toiletries, Guest Services, Hot Tub, Parking, Designated Smoking Area, Ocean View, Wellness Facilities, Restaurant, Air Conditioner, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Punta Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Cancun resort?

Based on the information reported by the owner or manager, the Punta Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Cancun resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive | Resort in Cancun

| 9.4 (1001 Reviews) | 1 Bathroom

Punta Cancun Resort | Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Resort in Punta Cancun, Cancun

Adults-only beachfront property with outdoor pool
Catch some rays at the beach or spend the day relaxing at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Housekeeping is available on request.
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offers 160 air-conditioned accommodations with outdoor private hot tubs and free minibar items. Rooms open to furnished balconies. 48-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Designer toiletries

Private bathroom

Bathrobes

Towels

Rainfall showerhead

Bedroom

Air conditioning

Blackout drapes/curtains

Free newspapers

Slippers

Iron/ironing board

LED light bulbs

Desk

Laptop-compatible safe

Bulk dispenser for toiletries

Private outdoor hot tub

Soundproofing

Phone

Free local calls

Breakfast

2 poolside bars and 5 bars/lounges

24-hour room service

8 restaurants and 1 coffee shop/cafe

Coffee/tea maker

Free bottled water

Free minibar

Parking

Free valet parking on site

Free self parking on site

Accessibility

Elevator

Activities

Beach volleyball

Full-service spa

Fitness classes

Billiards/pool table

Fitness center

Sauna

Steam room

Snorkeling

Parasailing

Yoga classes

Outdoor pool

Scuba diving

Outdoor tennis court

Hot tub

Entertainment

48-inch flat-screen TV

MP3 dock

Digital channels

General

Meeting room

Business center

Elevator

Water dispenser

Grocery/convenience store

Front-desk safe

Gift shop/newsstand

Newspapers in lobby

ATM/banking services

English

Korean

Spanish

Vegetarian dining options

At least 80% lighting from LEDs

Local artist showcase

Water dispenser

Double-glazed windows

Comprehensive food waste policy

Beach towels

Vegan dining options

Designated smoking areas

Comprehensive recycling policy

Guest Services

Soundproofed rooms

Grocery/convenience store

Snack bar/deli

Outdoor pool

Laundry facilities

Dry cleaning service

Change of towels (on request)

Tour/ticket assistance

Change of bedsheets (on request)

Hair salon

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Wedding services

Concierge services

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Beach umbrellas

Beach loungers

Beach cabanas (surcharge)

Beachfront location

Rooftop terrace

Garden

Pool umbrellas

Pool sun loungers

Balcony

Spa

Hot tub

Sauna

Steam room

Massage/treatment rooms

Body wraps

Couples treatment room(s)

Hydrotherapy

Body treatments

Manicures and pedicures

Spa open daily

Body scrubs

Facials

Massages

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Diego

Jan 6, 2026 10:12:07 AM

Review Score: 10

Summary: Excelente

See All Reviews

Room Arrangement

Room Info	Facilities
Turquoize Sky Swim Up Ocean Front Master King Room Size: 690 square feet m²	General Square meters - 64, Number of living rooms 0, Ping - 19.39, Square feet - 690, Ocean view, Number of bathrooms - 1
Turquoize Ocean Front Master King Room Size: 690 square feet m²	General Square meters - 64, Ping - 19.39, Square feet - 690, Ocean view
Turquoize Sky Ocean Front Master Double Room Size: 689 square feet m²	General Square feet - 689, Square meters - 64, Number of living rooms 0, Ping - 19.36, Ocean view, Number of bathrooms - 1
Turquoize Ocean Front Master Double Room Size: 690 square feet m²	General Square meters - 64, Number of living rooms 0, Ping - 19.39, Square feet - 690, Ocean view, Number of bathrooms - 1
Turquoize Sky Swim Up Ocean Front Master Double Room Size: 690 square feet m²	General Square meters - 64, Number of living rooms 0, Ping - 19.39, Square feet - 690, Ocean view, Number of bathrooms - 1
Turquoize Sky Ocean Front Master King Room Size: 689 square feet m²	General Square feet - 689, Square meters - 64, Ping - 19.36, Ocean view