Urbano by Sundara | Hotel in Tulum

9.8 (6 Reviews) |  1 Bathroom
Zama Hotel | Urbano by Sundara

Hotel in Zama, Tulum

Hotel in Tulum with a rooftop terrace and an outdoor pool
This hotel features an outdoor pool, a rooftop terrace, and express check-in. Other amenities include express check-out.
Housekeeping is available once per stay.
Urbano by Sundara offers 14 air-conditioned accommodations with private plunge pools and complimentary bottled water. Rooms open to furnished patios. Kitchenettes offer stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided once per stay.


Recreational amenities at the hotel include an outdoor pool.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
Private Pool
Balcony/Terrace
Bedding/Linens
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Shower
  • Free toiletries
  • Toilet paper
  • Towels
  • 2 bathrooms
  • Soap
Bedroom
  • Air conditioning
  • Bed sheets
  • Private plunge pool
  • Iron/ironing board
Breakfast
  • Microwave
  • Coffee/tea maker
  • Free bottled water
  • Stovetop
  • Cookware/dishes/utensils
  • Kitchenette
  • Local meal delivery service
Parking
  • Free offsite parking within 3 ft
  • Street parking available
Accessibility
  • This property does not have elevators
  • 20 stairs to reach property
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outdoor pool
General
  • English
  • Spanish
  • Designated smoking areas
Guest Services
  • Microwave
  • Outdoor pool
  • Kitchenette
  • Virtual front desk
  • Housekeeping (once per stay)
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Outdoors
  • Rooftop terrace
  • Pool umbrellas
  • Pool sun loungers
  • Furnished patio

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime express check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number vre211117bca special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Deisy
Nov 1, 2025 12:38:40 AM
Review Score:   8
Summary: Clean rooms spacious nice little boutique hotel
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Apartment
Room Size: 667 square feet m2
2 King Bed and Twin Sofa Bed
Deluxe Apartment

General

Square feet - 667, Ping - 19, Square meters - 62.0, Number of bedrooms - 1, Separate sitting area, In-room climate control (air conditioning), Refrigerator, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Studio Penthouse
Room Size: 657 square feet m2
1 King Bed
1 Twin Sofa Bed
Studio Penthouse

General

Square feet - 657, Square meters - 61, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 18, Sofa bed, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Master Suite
Room Size: 872 square feet m2
3 King Beds and Twin Sofa Bed
Master Suite

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 81, Separate sitting area, Sofa bed, Ping - 25, Square feet - 872, Bed count maximum 3, Wheelchair accessible, Extra bed count 1, Separate dining area, Bed count minimum 3

FAQ's

Is this Urbano by Sundara pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Urbano by Sundara have a swimming pool?

Yes, this Urbano by Sundara has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Urbano by Sundara?

Best-rates for the Urbano by Sundara starts from $72 per night with includes Balcony/Terrace, Toiletries, Guest Services, Internet, Pool, Designated Smoking Area, Private Pool, Bedding/Linens, Child Friendly, Kitchen, Laundry, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Urbano by Sundara a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Urbano by Sundara wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Urbano by Sundara has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Urbano by Sundara?

Based on the information reported by the owner or manager, the Urbano by Sundara indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Urbano by Sundara?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD72
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