The Ritz-Carlton, Guangzhou | Hotel in Guangzhou

| 9.2 (341 Reviews) |  1 Bathroom
Zhujiang New Town Hotel | The Ritz-Carlton, Guangzhou

Hotel in Zhujiang New Town, Guangzhou

Luxury hotel with 5 restaurants, near Canton Tower
This smoke-free hotel features 5 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Guangzhou offers 350 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
  • Deep soaking bathtub
  • Bathrobes
  • Rainfall showerhead
  • Designer toiletries
  • Towels
Bedroom
  • Air conditioning
  • Down comforter
  • Pillow-top mattress
  • Free cribs/infant beds
  • Bed sheets
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Energy-saving switches
  • Safe
  • Soundproofing
  • Free newspapers
  • Recycling
  • Slippers
  • Turndown service
  • Iron/ironing board (on request)
  • LED light bulbs
  • Desk
  • Water-efficient showers only
Breakfast
  • 5 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)
  • 1 bar
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 248 per person
  • Minibar
  • Refrigerator
  • Free bottled water
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • Free self parking on site
  • Limo/town car service
Accessibility
  • Grab bar near toilet
  • Wheelchair-accessible parking
  • Braille signage
  • Elevator
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Height-adjustable showerhead
  • Wheelchair-accessible spa
  • Wheelchair-accessible concierge desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Lever door handles
  • Transfer shower
  • Wheelchair-accessible path of travel
Activities
  • Billiards/pool table
  • Steam room
  • Outdoor pool
  • 24-hour fitness center
  • Hot tub
  • Children's pool
  • Pilates classes
  • Sauna
  • Full-service spa
  • Yoga classes
Entertainment
  • 55-inch LED TV
  • Cable/satellite channels
General
  • Business center
  • Conference center (10764 square feet of space)
  • Meeting rooms
  • Front-desk safe
  • Banquet hall
  • Ballroom
  • ATM/banking services
  • Elevator
  • Reception hall
  • Gift shop/newsstand
  • Free newspapers in lobby
  • English
  • Malay
  • Italian
  • French
  • Japanese
  • German
  • Chinese (Mandarin)
  • Chinese (Cantonese)
  • Comprehensive food waste policy
  • Rooftop garden
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • Comprehensive recycling policy
  • Biodegradable coffee stirrers
  • Smoke-free property
  • Double-glazed windows
Guest Services
  • Outdoor pool
  • Soundproofed rooms
  • Children's pool
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Laundry facilities
  • Tour/ticket assistance
  • Porter/bellhop
  • Wedding services
  • Concierge services
  • Hair salon
  • Luggage storage
  • Turndown service
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Dry cleaning service
  • Multilingual staff
  • Daily housekeeping
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Garden
  • Pool sun loungers
  • Terrace
Spa
  • Massage/treatment rooms
  • Facials
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Hydrotherapy
  • Couples treatment room(s)
  • Massages
  • 9 treatment rooms
  • Body treatments
  • Spa open daily

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight express check-in available
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for cny 408 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 248 per person rollaway bed fee: cny 408 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

victor
Feb 13, 2026 12:42:41 PM
Review Score:   10
Summary: Great staff and room decor
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room, 2 Twin Beds, City View
Room Size: 538 square feet m2
2 Twin Beds
Premium Room, 2 Twin Beds, City View

General

Square meters - 50, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 2 Twin Beds
Room Size: m2
2 Twin Beds
Deluxe Room, 2 Twin Beds

General

Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed, City View
Room Size: m2
1 King Bed
Premium Room, 1 King Bed, City View

General

Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Club Room, 2 Twin Beds, City View
Room Size: m2
2 Twin Beds
Club Room, 2 Twin Beds, City View

General

Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Room, 2 Twin Beds, River View, Tower (Canton Tower River View Twin Room)
Room Size: m2
2 Twin Beds
Room, 2 Twin Beds, River View, Tower (Canton Tower River View Twin Room)

General

Number of bedrooms - 1, River view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Suite, 1 Bedroom, River View
Room Size: m2
1 King Bed
Deluxe Suite, 1 Bedroom, River View

General

Number of living rooms 0, Number of bedrooms - 1, River view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 2 Twin Beds, River View (Opera River View Twin Room)
Room Size: m2
2 Twin Beds
Room, 2 Twin Beds, River View (Opera  River View Twin Room)

General

Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Club Suite, 1 King Bed, City View
Room Size: 1399 square feet m2
1 King Bed
Club Suite, 1 King Bed, City View

General

Square meters - 130, Number of living rooms 0, HDTV, Number of bedrooms - 1, Separate bedroom, Extra bed count 1, Square feet - 1399, Ping - 39, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)
Room Size: 1399 square feet m2
1 Double Bed
Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

General

Square meters - 130, Number of living rooms 0, HDTV, Number of bedrooms - 1, River view, Separate bedroom, Extra bed count 1, Square feet - 1399, Ping - 39, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1
Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)
Room Size: 1076 square feet m2
1 King Bed
Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

General

Number of living rooms 0, Blackout drapes/curtains, HDTV, Number of bedrooms - 1, River view, Designer toiletries, Separate bedroom, Extra bed count 1, Square feet - 1076, Phone, Ping - 30.24, Club level room, Rainfall showerhead, Bed count minimum 1, Square meters - 100, Bed count maximum 1
Room, 1 King Bed, River View (Opera River View King Room)
Room Size: 538 square feet m2
1 King Bed
Room, 1 King Bed, River View (Opera River View King Room)

General

Square meters - 50, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Room, 1 King Bed, River View, Tower (Canton Tower River View King Room)
Room Size: 538 square feet m2
1 King Bed
Room, 1 King Bed, River View, Tower (Canton Tower River View King Room)

General

Square meters - 50, Square feet - 538, Number of bedrooms - 1, River view, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed
Room Size: 538 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Phone, Square meters - 50, HDTV, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Designer toiletries, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Club Room, 1 King Bed, City View
Room Size: 538 square feet m2
1 King Bed
Club Room, 1 King Bed, City View

General

Number of living rooms 0, Square meters - 50, HDTV, Number of bedrooms - 0, Ping - 15, Square feet - 538, Free local calls, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)
Room Size: 538 square feet m2
1 King Bed
Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

General

Blackout drapes/curtains, HDTV, Square feet - 538, Number of bedrooms - 1, River view, Designer toiletries, Extra bed count 1, Phone, Square meters - 50, Ping - 15.12, Free local calls, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Suite, 1 Bedroom, City View
Room Size: 1076 square feet m2
1 King Bed
Deluxe Suite, 1 Bedroom, City View

General

Square feet - 1076, Ping - 30.24, Number of bedrooms - 1, Free local calls, Separate bedroom, Bed count minimum 1, Extra bed count 1, Square meters - 100, Bed count maximum 1, City view
Club Suite, 1 Bedroom, City View
Room Size: 1076 square feet m2
1 King Bed
Club Suite, 1 Bedroom, City View

General

Blackout drapes/curtains, HDTV, Number of bedrooms - 1, Designer toiletries, Separate bedroom, Extra bed count 1, Square feet - 1076, Phone, Ping - 30.24, Club level room, Rainfall showerhead, Bed count minimum 1, Square meters - 100, Bed count maximum 1, City view

FAQ's

Is this The Ritz-Carlton, Guangzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Ritz-Carlton, Guangzhou?

Check-in time for The Ritz-Carlton, Guangzhou starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Ritz-Carlton, Guangzhou have a swimming pool?

Yes, this The Ritz-Carlton, Guangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Guangzhou?

Best-rates for the The Ritz-Carlton, Guangzhou starts from $236 per night with includes Pool, Accessibility, Wellness Facilities, Toiletries, Guest Services, Air Conditioner, Security/Safety, Bedding/Linens, Spa, Restaurant, Child Friendly, Kitchen, Laundry, Balcony/Terrace, Bar, Breakfast, Internet, Parking, Business Services, Hot Tub, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Guangzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Guangzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Guangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Guangzhou?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Guangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Guangzhou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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